Privacy Policy
Last updated: 4th March 2026
SBG Services (“SBG”, “we”, “our”, or “us”) is committed to protecting and respecting your privacy. This policy explains how we collect, use, and protect any personal information you provide when you use our website or interact with our services.
This policy applies to visitors of our website and individuals who contact us regarding our services.
Who We Are
SBG Services provides professional cleaning services across commercial and domestic environments.
If you have any questions about this policy or how your data is handled, you can contact us at:
Email: info@sbg-services.co.uk
Address: 71–75 Shelton Street, London, WC2H 9JQ
What Information We Collect
We may collect and process the following types of personal information:
Information you provide directly
When you contact us through our website, email, or phone, we may collect:
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Name
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Email address
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Phone number
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Company name (where relevant)
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Address or site location (for service enquiries)
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Any additional information you choose to provide
Website usage information
When you visit our website, certain technical information may be collected automatically, including:
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IP address
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Browser type
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Device type
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Pages visited on our website
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Time and date of visits
This information helps us understand how our website is used and improve the experience for visitors.
How We Use Your Information
We use your information for the following purposes:
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To respond to enquiries and service requests
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To provide quotes or information about our services
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To manage and deliver cleaning services where agreed
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To improve our website and online experience
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To maintain business records and administration
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To comply with legal or regulatory obligations
We will only use your information where we have a lawful basis to do so.
Lawful Basis for Processing
Under UK data protection law, we rely on the following lawful bases:
Legitimate Interest
To respond to enquiries and communicate about services.
Contractual Necessity
Where personal data is required to provide agreed services.
Legal Obligation
Where we must retain or process information to comply with legal requirements.
How We Store and Protect Your Data
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse.
Your data may be stored securely on:
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Business email systems
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CRM or business management systems
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Secure cloud services
We only keep personal information for as long as necessary to fulfil the purposes outlined in this policy or to meet legal obligations.
Sharing Your Information
We do not sell or rent your personal data to third parties.
We may share information with trusted service providers who help us operate our business, such as:
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Website hosting providers
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IT and email service providers
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Accounting or administrative systems
These providers are required to protect your data and only process it on our behalf.
Cookies
Our website may use cookies to improve functionality and understand how visitors use the site.
Cookies are small files stored on your device that help us:
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Understand website traffic and usage
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Improve site performance and user experience
You can control or disable cookies through your browser settings.
Your Data Protection Rights
Under UK data protection law, you have the right to:
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Request access to your personal data
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Request correction of inaccurate information
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Request deletion of your personal data
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Object to certain types of processing
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Request restriction of processing
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Lodge a complaint with the Information Commissioner’s Office (ICO)
If you wish to exercise any of these rights, please contact us using the details above.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page.